Privacy Policy

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Effective Date: April 1, 2024

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1. Introduction

Oasis Outdoor Solutions ("we," "us," or "our") is committed to safeguarding the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, including our website and SMS communications.

 

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and mailing address.

• Payment Information: Credit card details and billing addresses for service payments.

• Technical Data: IP address, browser type, operating system, and browsing behavior on our website.

• Communication Data: Details about the messages we send to you and your interactions with them (e.g., delivery receipts, read status).

• Service Details: Information related to the landscaping services you request or purchase.

 

3. How We Collect Information

We gather information through:

• Direct Interactions: When you fill out forms on our website, contact us via phone or email, provide information during consultations, or opt-in to receive SMS communications.

• Automated Technologies: Cookies and similar tracking technologies that collect technical data as you navigate our website.

 

4. Use of Your Information

We use your information to:

• Provide and manage our landscaping services.

• Process payments and manage billing.

• Communicate with you regarding appointments, services, updates, and promotional offers via email and SMS, provided you have opted-in to receive such communications.

• Improve our website, SMS communication strategies, and service offerings.

• Comply with legal obligations.

 

5. Sharing Your Information

We do not sell, trade, or share your personal information with third parties for marketing purposes. We may share your data with:

• Service Providers: Third-party companies that assist in delivering our services, such as payment processors, IT support, and SMS communication platforms.

• Legal Obligations: When required by law or to protect our rights and property.

 

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes strict internal policies and procedures to ensure that your information is not shared with unauthorized parties. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

 

7. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.

• Request corrections to inaccurate information.

• Request deletion of your personal data.

• Object to or restrict the processing of your data.

• Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided below.

 

8. Your Choices

• Opt-Out of SMS Communications: You can opt out of receiving SMS communications from us at any time by replying "STOP" to any of our messages. Upon receiving your opt-out request, we will promptly remove you from our SMS distribution list.

• Opt-Out of Email Communications: To unsubscribe from our email communications, follow the "unsubscribe" link provided in the email or contact us directly.

• Cookies: You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

 

9. Third-Party Links

Our website and SMS communications may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We recommend reviewing this policy regularly to stay informed about how we protect your information.

 

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Phone: (740) 480-1013
Email: info@oasisoutdoorohio.com